'White label' Noc services.Seamless extensions of the business help desk and NOC services
Taking care of your network operation
Supporting hard to reach sites is a challenge, both operationally and financially. Use our Network Operations Center (NOC) and 24/7 Helpdesk branded with your name to add new around the clock support services to your business. Outsourcing the full range of network operations and helpdesk services can generate recurring revenue streams and increase customer loyalty.
650 local field teams at your service
Our network of trusted, highly trained and security cleared local field engineers can be rebranded to your needs. As locals, our experts can quickly respond to repair requests almost anywhere. It saves time and money wasted on costly flights and shipping spare parts and equipment around the globe.
- 24×7 help desk and customer support
- Network monitoring
- Scheduled maintenance visits
- Per call visits by a field engineer
- Transparent NOC portal
- Network efficiency monitoring
Technical Assistance Center
Your customer will have access to around the clock support from highly trained Level 1, 2 and 3 engineering specialists with a wide range of IT expertise.
Our 24/7 contact center is manned with skilled and experienced support engineers with access to an extensive knowledge base of technical documentation.
We can offer on your behalf a comprehensive OSS dashboard to monitor performance, network efficiency, service assurance, fault management, and SLA deviations.
Repair & maintenance anywhere
Our local experts can quickly respond to repair requests almost anywhere, arriving ready with the right tools and spare parts. It saves time and money and prevents slowdowns caused by waiting for oversea support to arrive and equipment to ship.
Your stable, experienced and professional partner
Highly qualified staff
Oasis is an official trainer and examiner of satellite technicians through the Global VSAT Forum. We train and qualify our teams via our Oasis Academy and through periodic educational classes.
Service delivery times
We offer unparalleled speed in dispatching an engineer to your site. We maintain a large network of field engineers so that a local engineer can quickly arrive at any site regardless of how remote it is.
We have logged many years’ experience as the arm of blue-chip Telcos, accommodating end users such as banks, UN sites, governments, NGOs, mining companies, and more.
Why choose Oasis?
Quick on site
An array of local teams located close to your site
Experienced and qualified teams with VGF qualification
Strong field presence
Providing ground services and on-site visitings
Operate under strict ISO standards